Return & Refund Policy


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If you are not entirely satisfied with your purchase, we're here to help.


You have 30 calendar days to return an item from the date you received it.

To be eligible for a return, your item must be unused and in the same condition that you received it.

Your item must be in the original packaging.

Your item needs to have the receipt or proof of purchase.

In other side, if you are unsatisfied with our products please send us your comments (pictures will be great) to our contact(at), and we refund your money.


Once we receive your item, we will inspect it and notify you that we have received your returned

Item. We will immediately notify you on the status of your refund after inspecting the item.

If your return is approved, we will initiate a refund to your credit card (or original method of payment).

You will receive the credit within a certain amount of days, depending on your card issuer's policies.


You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable.

If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions on how to return your item to us, contact us contact(at)


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Do you want to become distributor of NanoWet Protect products on your retail store shelves? We would love it too!

We always welcome inquiries from retailers looking for wholesale opportunities with us. For more information you can contact comercial department directly by email at contact(at)


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TEL: +44 7511 350 500 / England(at)NanoWetProtect.COM

71- 75 Shelton Street, Covent Garden | WC2H 9JQ | UK